The Daily Coffee Pro | #31 How Important is Punctuality Really?

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On today's episode of The Daily Coffee Pro Lee deeps dives into a subject that’s plagued our industry for as long as it’s existed - punctuality. Some people think it’s important while others don’t. We explore the question #thedailycoffeepro

Some links:

Human Performance (2008): https://www.researchgate.net/publication/232846898_Employee_Lateness_Behavior_The_Role_of_Lateness_Climate_and_Individual_Lateness_Attitude

The Planning Fallacy: https://www.sciencedirect.com/science/article/pii/S0065260110430014


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MAP IT FORWARD - For access to our cafe owners webinar 'NAVIGATING YOUR BUSINESS & CAREER AS A CAFE OWNER', head to www.mapitforward.org/events www.mapitforward.com/events.

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